These Terms of Use ("these Terms") govern your conduct associated with the Customer Ratings and Review service (the "CRR Service") offered by Mars Petcare US on http://www.iams.com (the "Site"). By submitting any content ("Content") to the CRR Service and/or Site, you:

  • Represent that you are an individual legal resident of the U.S. who is at least the age of majority or older in your state of residence (age 21 in Mississippi, age 19 in Alabama and Nebraska, and age 18 in all other states);
  • Represent you are the sole author and owner of and have the unrestricted right to submit your Content and to grant the rights to the Content set forth in these Terms;
  • Represent that you are using the CRR Service and Site solely for your personal use and you will not market, sell or otherwise distribute Content using the CRR Service or Site in any form to any third party for any commercial purpose;
  • Represent that your Content is a true and accurate description of your experience with the products of Mars Petcare US and its affiliates;
  • Acknowledge that Mars Petcare US and its affiliates are the sole and exclusive owner of all right, title and interest in and to all business names, logos, brand names, characters and slogans relating to Mars Petcare US products, along with all goodwill associated therewith (collectively, "Mars Petcare US Intellectual Property"). Nothing herein shall be deemed to constitute authorization for you to use Mars Petcare US Intellectual Property for any purpose whatsoever, commercial or otherwise, except in the submission of your Content as provided herein;
  • Understand and agree that Mars Petcare US reserves the right, in its sole discretion, to reject all or any of your Content and to modify, terminate or suspend the CRR Service and/or the Site;
  • Grant to Mars Petcare US and its designees a worldwide, non-exclusive, sub-licensable (through multiple tiers), transferable, fully paid-up, royalty-free, perpetual, irrevocable right to use, reproduce, distribute (through multiple tiers), modify, enhance, create derivative works of, publicly perform, publicly display, digitally perform, make, have made, sell, offer for sale, export and import your Content (including your name and biographical information, if applicable) in any media now known or hereafter developed, for any purpose whatsoever, commercial or otherwise, without further approval by or payment to you;
  • Unconditionally and irrevocably release Mars Petcare US and its affiliates from any and all liabilities, claims or damages of any nature whatsoever arising or resulting from any use of your Content or the exercise of the rights granted hereunder, including but not limited to use of your name and biographical information in connection with your Content;
  • Acknowledge that you are solely responsible for any and all charges, fees and/or costs associated with developing and uploading your Content and/or with your use of the Site; and
  • Acknowledge that your Content and your submission of your Content are and will remain subject to the General Terms & Conditions for Web Sites Operated by the Mars, Incorporated Family of Companies (available at http://www.mars.com/global/policies/legal/ld-english.aspx); provided, however, that in the event of any conflict between Mars Petcare US Terms of Use (available at http://www.mars.com/global/policies/legal/ld-english.aspx) and these CRR Service Terms of Use, these CRR Service Terms of Use shall control with respect to the CRR Service;

You further agree and warrant that you shall not submit Content:

  • That is known by you to be false, inaccurate or misleading;
  • That infringes, misappropriates or violates any third party’s copyright, patent, trademark, trade secret proprietary or other right or rights of publicity or privacy;
  • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • That disparages or makes unsubstantiated claims about any third party or its products or services;
  • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • For which you were compensated or granted any consideration by any third party;
  • That includes any commercial advertising or element, including (but not limited to) business names or logos, brand names, characters or slogans, other than those relating to the products of Mars Petcare US and its affiliates; and
  • That contains any computer virus, worm, technical defect or other potentially damaging computer routine, program or file that would corrupt or otherwise affect the security, integrity or operation of the CRR Service, the Site or any other website owned by Mars Petcare US or its affiliates.

You agree to indemnify and hold Mars Petcare US (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers,) harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, including reasonable attorneys’ fees, arising out of a breach of your representations set forth above, or your violation of any law or the rights of a third party.

By submitting your email address in connection with your use of the CRR Service, you agree that Mars Petcare US or its designees may use your email address to contact you about the status of your Content and for other administrative purposes.